24-HOUR EMERGENCY OPERATIONS CENTRE

MRA has its own 24-hour Call Centre with trained and dedicated operators utilising state of the art equipment and aviation information technology. The Call Centre liaises with local and international Medical Aid, insurance and medical assistance companies to help facilitate and coordinate medical evacuations, and medical repatriation services. 
MRA also provides unique database information technology for its clients and stakeholders, giving peace of mind that specialized help is available at a moment’s notice. 
All aircraft and vehicles are monitored through approved tracking systems which provide the Call Centre with reliable real-time tracking data and GPS positioning.